Associate Staffing Coordinator

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Responsible for daily scheduling duties and responsibilities using a multi-line phone system and computerized database. Responds to SMC requests for interpreters, screens requests for service eligibility, reviews daily unassigned requests and assigns to appropriate service provider, assists with identification of service gaps and provides information to customers regarding structure and service level of Linguistic Services, and information on procedures for requesting interpreter services and canceling service requests. Provides feedback and input regarding the software parameters; reviews periodically the efficiency and effectiveness of the assignment process, procedures, and guidelines; recommends changes in the computerized and manual systems to improve system efficiency and effectiveness as needed. Provides information on procedures for requesting interpreter services and canceling service requests. Prepares daily downloads for each service provider and statistical utilization information as needed. Interacts with internal and external customers including vendors and Swedish staff. In collaboration with Linguistic Services Manager and Operations Coordinator, participates in outreach and educational activities to include program outreach, client, facility and provider education.
Providence caregivers are not simply valued theyre invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
2 years experience as a scheduler/dispatcher or equivalent experience
Demonstrated experience working with diverse cultural and socio-economic backgrounds showing sensitivity to cultural differences and concerns
**Preferred Qualifications:**
Associate's Degree in Social services, business, or related field
Experience in a social service or medical environment; preferably related to providing interpreter services to the public or working with limited English speaking population
Experience with contracts
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
**About Providence**
At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the Puget Sound. Swedish, named a LinkedIn Top Company to grow your career, employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace ****
**Company:** Swedish Jobs
**Job Category:** Administrative Support
**Job Function:** Administration
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Admin Support
**Department:** 3900 SS linguistic Svc
**Address:** WA Seattle 747 Broadway
**Pay Range:** $19.40 - $30.22
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-****
Expires:
2023-07-01
Providence Health & Services

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