Senior HR Business Partner

Profile

Communication has changed for people. It’s changed for businesses, too.
**MEMBERS ONLY**SIGN UP NOW***. is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 25,000 businesses use **MEMBERS ONLY**SIGN UP NOW***. to connect with a billion people worldwide.
Join the company helping businesses grow revenue through live chat, and so much more.
What's the opportunity? 🤔
The Senior HR Business Partner (Finance and Go-To-Market) is a key member of **MEMBERS ONLY**SIGN UP NOW***.’s global People team. This person will directly partner with Leaders and Executives to achieve organizational success at scale. We are looking for an experienced, commercially-oriented BP who excels in key areas of thought partnership, problem solving, and strategic thinking. Reporting to the Director of Business Partners, you will play an integral role in supporting and driving critical business initiatives and HR programs for **MEMBERS ONLY**SIGN UP NOW***.’s growing Finance and revenue-generating teams.
What will I be doing? 🚀
Be an embedded and strategic thought partner to leaders and executives in matters related to organizational planning, employee engagement, employee relations, performance management, etc.
Contribute to strategy of business functions; provide input into the overall People Org Strategy and roadmap
Participate in decision making at the Exec/Leadership level within business functions; help leaders think and plan long term
Apply your unique skill set and experience to help the business realize its objectives; deliver direct value to the organization
Translate business needs and goals into personal and team actions
Coach leaders to proactively manage employees and provide advice and guidance on varying employee topics and issues
Partner with leadership on talent and retention measures, always seeking to improve processes that ensure legal compliance
Keep up to date on employment law and current best practices to help better facilitate the employee experience
Other projects, as needed
What skills do I need? 📖
5 years experience in a business partner function, preferably in a tech start-up environment in a business partner role, ideally supporting finance, sales, marketing or other go-to-market teams
1 years experience partnering with C-level executives in some capacity
Deep commercial understanding and a willingness to share your experience and perspective
Ability to take business goals/priorities and translate them into initiatives
Consultative approach to strategic partnership
Able to combine great people intuition, business judgment and discretion in your decision-making
Proven experience in conflict resolution and management practices within a complex and matrixed environment
Experience providing business partnership and support to a diverse group of leaders and executives
Successful track record of implementing HR processes, employee resourcing performance management and change management
Excellent communication skills (written, verbal, presentation, and interpersonal), exemplary client service skills, the ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment
Knowledge of HR compliance regulations, employment laws, and industry best practices
Team player with a sense of ownership and “get things done† attitude - self-motivated and able to thrive in a fast-paced and self-directed environment
Values and respects confidentiality
Excellent attention to detail and organizational skills
Benefits 😠
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
Competitive salary and meaningful equity
Catered lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Fully funded comprehensive medical, dental, and vision coverage
Open vacation policy and 10 corporate holidays
Paid Parental Leave Program
Commuter benefits 401k plan
In-office bicycle storage
Fun events for **MEMBERS ONLY**SIGN UP NOW***.rades, friends, and family!
*Proof of eligibility to work in the United States is required.
**MEMBERS ONLY**SIGN UP NOW***. values diversity and is committed to a policy of Equal Employment Opportunity. **MEMBERS ONLY**SIGN UP NOW***. will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Company info

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