Supervisor Workforce Management

Profile

Description

Since 2009, Humana's Your Home Advantage (YHA) has been dedicated to improving Medicare members' well-being by linking the doctor's office and the member's home. We schedule and complete In-Home Health and Well-being Assessments for Humana members.

The Supervisor, Workforce Management applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Supervisor, Workforce Management works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

Responsibilities

The Supervisor, Workforce Management assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Decisions are typically are related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

Required Qualifications


Bachelor's degree
4-6 years of Workforce Management experience
Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Excellent written and oral communication skills
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with attention to detail


Preferred Qualifications


Advanced Degree
Prior experience in Process or Project Management


Additional Information

WAH Nationwide

Scheduled Weekly Hours

40

Company info

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