Competency is only one cog in the larger wheel of efficiency. Never make it the only yardstick. Competency must be paired with capacity and a desire to achieve. At times, competency leads to complacency, an inhibitor of personal progress. Without desire, very little will be gained. Likewise, a lack of capacity will inhibit an employee from fully utilizing his or her competencies.
The Capacity to Get Things Done
The ability to deliver is all about capacity. Certain situations put to the test individuals' capacities to make use of their competencies and make things happen. "Capacity" refers to one's ability to comprehend a situation accurately—to quickly assess needs and allocate available resources to get things done. Capacity depends on the internal makeup of the person and integrates potential, excellence, intelligence, motivation, flexibility, creativity, and character.
Desire spells motivation—the urge to excel beyond the expected. A spirit of desire will also push others to pursue the same objective. Lack of motivational support affects the individual's competence and capacity to work. Talent alone will never help an employee finish the task at hand or meet deadlines. Desire ebbs and flows based on one's personal expectations. While one person may be satisfied after nabbing a coveted promotion, another may continue to pursue greater heights even after retirement. A potential candidate for leadership draws energy from a desire to learn new skills each day and put them to use to better individual and collective performance. The desire of truly ambitious employees cannot be hidden.
The Balancing Act
Are you trying to locate a leader on your team? Here are a couple of guidelines to consider when attempting to identify employees with leadership potential:
- Potential leaders sparkle in strenuous situations. When the going gets tough, they will ensure that those around them continue to deliver. They derive confidence from taking control of difficult tasks and holding the team together.
- The HR manager must be a keen observer and must weigh the personal traits of each employee if he or she wants to spot potential leaders among team members.