Benefits Coordinator Job

Profile

Overview
This position is located onsite at the Corporate Headquarters located in Kenosha, WI.



Who We Are:
People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that makes our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.



Opportunity:
The Benefits Coordinator
position supports the Snap-on Benefits Center through daily communication with associates regarding benefit questions, as well as researching benefit eligibility and coverage issues. The Benefits Center is the primary contact point for Human Resources, employees, retirees and vendors. This position must facilitate the resolution of issues in a timely manner and provide compassionate, high-touch service to 5,700 associates and 2,000 retirees.



Working with Snap-on has benefits!
Company-paid benefits include:
Medical, basic dental, basic life, basic accidental death, and dismemberment coverage
Short term and long-term disability, Employee Assistance Program
Business travel accident insurance
Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
Market competitive compensation with rewards for high performance and special skills
Bonus, incentives, awards, or sales commissions depending on position and level
Base pay progression through lateral & promotional development on both managerial and technical career paths
Paid time off, vacation and paid holidays
Tuition Assistance Plan
Employee Stock Purchase Plan - annual optional enrollment period
Retirement programs including 401(k) Plan with matching employer contributions
What You Bring to the Team:
Required Skills:
High school diploma required; associates or bachelor's degree in business, human resources or a related field is preferred
1-3 years of work experience in providing passionate customer service or claims processing, preferably in a medical environment.
Ability to be flexible in daily activities, change priorities and coordinate multiple tasks.
Proficient in the use of Microsoft Word, Excel, and PowerPoint
Excellent listening and communication skills - able to modify communication style to match the appropriate audience. Requires strong understanding of the impact of a message on the organization and the customer. Able to write with clarity and precision. Must be proficient in verbal and written communication.
Possess a strong sense of urgency and complete tasks and follow-through to full resolution when researching and responding to issues.
Ability to remain calm under pressure and work in stressful situations in order to promote good customer relations.
Ability to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with minimal supervision.
Responsibilities
:


Become a subject matter expert regarding associate and retiree Health and Welfare Benefit Plans.
Assist in identifying root causes and work to drive resolution through up-front education and development of engaging self-service tools.
Work closely with the manager and more experienced peers to develop a knowledge base in order to solve problems.
Collaborate with Human Resources, HRIS and Payroll teams on associates' benefit, retirement and leave of absence related questions and issues.
Investigate and document issue resolution.
Regularly carry out audits and review weekly reports to ensure that data is consistent and accurate between payroll and benefits providers.
Interact with associates via telephone, email, and in-person to resolve benefits related issues.
Keep abreast of changes to benefits and retirement plans.
Resolve billing and claim issues, contacting outside resources as needed.
Maintain evergreen training materials that reflect current benefits policies and procedures.
Drive towards achievement of personal development plan with the support of the manager.
Deliver benefits presentations during orientation meetings and administer the enrollment process for new and existing associates.
Assist in leading Benefits outreach activities including traveling to other company locations to host associate meetings and focus groups.
Learn more about Snap-on:
Snap-on is rooted in the dignity of work. From our founding 100 years ago, we have been dedicated to this timeless principle. We celebrate this work and we celebrate our customers, the makers and the fixers
, who perform day in and day out to move the world forward.


Snap-on continually strives to be an employer of choice and offers a Great Place to Work.
Snap-on is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Snap-on strictly prohibits, and does not tolerate, discrimination against applicants, associates or any other covered persons for any reason including race, ethnicity, religion, color, national origin, sex, age, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.


#indeed
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Company info

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